Effective Date: January 1, 2025

The Faction Group, LLC (“we,” “us,” “our”) values the privacy and confidentiality of our prospective, current, and former clients. We are committed to protecting the information you share with us during inquiries, engagements, and throughout the delivery of our product engineering, software development, and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

We may collect and process the following types of information:

• Business Information: Company name, industry, company size, project details, and service inquiries.
• Personal Information: Names, job titles, email addresses, phone numbers, and other contact information of your representatives.
• Technical Information: Project specifications, technical documentation, system architectures, and other materials necessary for project scoping and delivery.
• Website Information: When you visit our website, we may collect technical information such as IP address, browser type, device identifiers, and usage data through cookies and similar technologies.

2. How We Use Your Information

We use the information collected for the following purposes:

• To respond to your inquiries and provide information about our services.
• To develop proposals, contracts, statements of work, and project plans.
• To deliver engineering, development, consulting, and advisory services.
• To manage client relationships and maintain accurate business records.
• To improve the quality, security, and functionality of our services.
• To comply with legal, contractual, and regulatory obligations.

We do not sell, rent, or otherwise disclose your information to third parties for marketing purposes.

3. Information Sharing

We may share information only under the following circumstances:

• Authorized Service Providers: We may engage trusted third parties (such as IT providers or subcontractors) who are contractually obligated to protect the confidentiality and security of the information.
• Legal Compliance: If required by law, subpoena, or other legal process, we may disclose information.
• Business Transactions: In connection with a merger, acquisition, financing, or sale of company assets, where permitted by law and under confidentiality agreements.

4. Data Security

The Faction Group, LLC employs industry-standard technical, administrative, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure. We regularly review and update our security practices to adapt to evolving threats.

5. Data Retention

We retain client and project-related information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless otherwise required by applicable law or agreed upon in our contracts.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Restrict or object to the processing of your information.
• Receive a copy of your personal information in a portable format.

To exercise any of these rights, or for any privacy-related inquiries, please contact us at the address provided below.

7. International Transfers

If you are located outside of the United States, please be aware that your information may be transferred to, stored in, and processed in the United States. We take appropriate measures to ensure that all information is handled securely and in accordance with applicable laws.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we update the policy, we will revise the “Effective Date” above. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

The Faction Group, LLC
8119 Braddock Hills Ln

Tomball, TX 77375